TERMS AND CONDITIONS OF USE


Payment

 Payment is to be made with paypal only (exception made for French customers)

 

Shipping and delivery

 Shipping fees include shipping, packaging (thick enveloppes, plastic films...) and paypal fee. Parcels are sent within 48 hours (working days) following the payment (you will be notified of any potential delay).

 

2 rates are available for worlwide shipping:

 - Basic mail shipping (default rate): no insurance, no tracking, delivery time varies. The shop should not be liable for any loss or deterioration caused by postal services or any external factors

- Secured mail shipping (optional): insurance, tracking number, shorter delivery time. If you haven't received the parcel after 6 weeks, please contact me as soon as possible (within 15 days).

Please note that you are expected to provide full and correct shipping information such as adress, name, country and any other relevant data. If you make a mistake leading to the loss of the parcel, the shop should not be bound to a refund.

If the loss is due to my own mistake, of course I will provide either a refund or the shipment of a new parcel for free

 

Dedications

Dedications are made by request by the time you order (please fill the "message" box before completing your order), for the purchase of any products from the "books" category (ex. sketchbook "Eastern Tales")

 

 

Thank you so much for reading

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